The Human Kind Project
Privacy Policy
Terms of Service
THE HUMAN KIND PROJECT
TERMS OF SERVICE, BOOKING TERMS & CONDITIONS, AND PARTICIPATION AGREEMENT
EFFECTIVE DATE: JUNE 26, 2025 | LAST UPDATED: JUNE 2026
READ THIS DOCUMENT CAREFULLY AND IN ITS ENTIRETY BEFORE BOOKING. BY SUBMITTING A DEPOSIT, COMPLETING A BOOKING INQUIRY, OR PARTICIPATING IN ANY EXPERIENCE OFFERED BY THE HUMAN KIND PROJECT, YOU ARE ENTERING INTO A LEGALLY BINDING AGREEMENT AND WAIVING SIGNIFICANT LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE. IF YOU DO NOT AGREE TO EVERY PROVISION OF THIS AGREEMENT, DO NOT BOOK.
ABOUT THE HUMAN KIND PROJECT
THE HUMAN KIND PROJECT ("HKP," "WE," "US," "OUR," OR "THE OPERATOR") IS AN INDEPENDENTLY OPERATED EXPERIENCE-BASED ORGANIZATION. WE ARE NOT A TRAVEL AGENCY. WE ARE NOT A TOUR OPERATOR IN THE CONVENTIONAL SENSE. WE ORGANIZE AND MANAGE A CURATED HUMAN EXPERIENCE IN KOLKATA (CALCUTTA), INDIA FOR SMALL COHORTS OF CAREFULLY SELECTED INDIVIDUALS.
HKP OPERATES WITH ADMINISTRATIVE SUPPORT PROVIDED BY SENIOR HEALTHCARE ASSOCIATES, LLC, 1400 112TH AVE SE, SUITE 100, BELLEVUE, WA 98004. HKP AND SENIOR HEALTHCARE ASSOCIATES LLC ARE SEPARATE AND DISTINCT ENTITIES. SENIOR HCA'S INVOLVEMENT IS ADMINISTRATIVE ONLY AND DOES NOT CONSTITUTE CLINICAL, MEDICAL, OR THERAPEUTIC OVERSIGHT OF ANY HKP EXPERIENCE.
THESE TERMS GOVERN YOUR RELATIONSHIP WITH HKP IN ITS ENTIRETY.
PART ONE: TERMS OF SERVICE
1. NATURE OF THE EXPERIENCE
THE HUMAN KIND PROJECT ORGANIZES SMALL-GROUP, IMMERSIVE EXPERIENCES IN KOLKATA (CALCUTTA), INDIA, FOR COHORTS OF UP TO FIVE (5) PARTICIPANTS. EACH EXPERIENCE TYPICALLY SPANS APPROXIMATELY ONE WEEK AND INCLUDES ACCOMMODATION, GROUND TRANSPORTATION, DAILY BREAKFAST AND DINNER, CURATED EVENING PROGRAMMING, AND FACILITATED TIME WITHIN KOLKATA'S COMMUNITY ORGANIZATIONS.
HKP IS NOT A LICENSED MEDICAL PROVIDER, MENTAL HEALTH FACILITY, THERAPY PROGRAM, CLINICAL INTERVENTION, WELLNESS RETREAT, OR TREATMENT CENTER OF ANY KIND. THE EXPERIENCE IS NOT A MEDICAL TREATMENT, PSYCHOLOGICAL TREATMENT, THERAPEUTIC PROGRAM, OR REPLACEMENT FOR PROFESSIONAL MEDICAL OR MENTAL HEALTH SUPPORT. IT IS AN IMMERSIVE HUMAN EXPERIENCE THAT FACILITATES VOLUNTARY COMMUNITY ENGAGEMENT, CULTURAL IMMERSION, AND PEER CONNECTION.
PARTICIPATION IS ENTIRELY VOLUNTARY. NO PROFESSIONAL, MEDICAL, PSYCHOLOGICAL, EMOTIONAL, SPIRITUAL, OR PERSONAL OUTCOME OF ANY KIND IS PROMISED, IMPLIED, OR GUARANTEED. ANY OUTCOMES DESCRIBED IN HKP MARKETING MATERIALS, WEBSITE CONTENT, TESTIMONIALS, SOCIAL MEDIA, OR VERBAL COMMUNICATIONS REPRESENT INDIVIDUAL EXPERIENCES ONLY AND ARE EXPRESSLY NOT GUARANTEED, NOT TYPICAL, AND NOT WARRANTED.
2. ELIGIBILITY
PARTICIPATION IN A HUMAN KIND PROJECT EXPERIENCE IS OPEN TO INDIVIDUALS WHO MEET ALL OF THE FOLLOWING CRITERIA:
- ARE AT LEAST 18 YEARS OF AGE AT THE TIME OF TRAVEL.
- ARE PHYSICALLY AND MENTALLY CAPABLE OF PARTICIPATING IN THE EXPERIENCE AS DESCRIBED, INCLUDING INTERNATIONAL TRAVEL TO KOLKATA, INDIA, AND THE PHYSICAL AND EMOTIONAL DEMANDS OF THE COMMUNITY ENGAGEMENT COMPONENTS.
- HAVE THE LEGAL AUTHORITY TO ENTER INTO A BINDING CONTRACT.
- HAVE NO UNDISCLOSED PHYSICAL OR MENTAL HEALTH CONDITION THAT WOULD MAKE PARTICIPATION UNSAFE FOR THEMSELVES OR OTHERS.
HKP RESERVES THE RIGHT TO DECLINE ANY APPLICATION OR BOOKING AT ITS SOLE DISCRETION AND WITHOUT PROVIDING REASONS FOR DOING SO.
3. HEALTH, FITNESS & MENTAL HEALTH
YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER THIS EXPERIENCE IS APPROPRIATE FOR YOUR INDIVIDUAL PHYSICAL HEALTH, MENTAL HEALTH, AND OVERALL FITNESS. YOU REPRESENT AND WARRANT THAT:
- YOU ARE IN ADEQUATE PHYSICAL HEALTH TO PARTICIPATE IN INTERNATIONAL TRAVEL, WALK IN URBAN ENVIRONMENTS, AND ENGAGE IN THE ACTIVITIES DESCRIBED IN THE EXPERIENCE.
- YOU DO NOT HAVE ANY PHYSICAL OR MENTAL HEALTH CONDITION THAT WOULD MAKE PARTICIPATION UNSAFE FOR YOU OR OTHERS.
- YOU HAVE CONSULTED WITH A LICENSED PHYSICIAN — AND WHERE APPROPRIATE, A LICENSED MENTAL HEALTH PROFESSIONAL — PRIOR TO BOOKING.
- YOU UNDERSTAND THAT THE EXPERIENCE INVOLVES EXPOSURE TO DYING INDIVIDUALS, EXTREME POVERTY, SERIOUS ILLNESS, AND EMOTIONALLY INTENSE ENVIRONMENTS, AND THAT YOU ARE FIT TO MANAGE SUCH EXPOSURE WITHOUT REQUIRING SUPERVISION, INTERVENTION, OR SUPPORT FROM HKP.
HKP STRONGLY RECOMMENDS CONSULTATION WITH A LICENSED PHYSICIAN BEFORE BOOKING AND BEFORE TRAVEL, PARTICULARLY REGARDING:
- REQUIRED AND RECOMMENDED VACCINATIONS FOR TRAVEL TO INDIA, INCLUDING BUT NOT LIMITED TO TYPHOID, HEPATITIS A, HEPATITIS B, AND ANY OTHERS RECOMMENDED BY THE CDC OR YOUR PERSONAL PHYSICIAN.
- ANY PRE-EXISTING PHYSICAL OR MENTAL HEALTH CONDITIONS THAT MAY BE AFFECTED BY TRAVEL TO A DEVELOPING-WORLD ENVIRONMENT, VOLUNTEER WORK IN END-OF-LIFE OR AT-RISK YOUTH SETTINGS, OR IMMERSIVE EMOTIONAL EXPERIENCES.
- MEDICATIONS, INCLUDING SUFFICIENT SUPPLY FOR THE DURATION OF TRAVEL PLUS CONTINGENCY DAYS.
HKP DOES NOT PROVIDE MEDICAL ADVICE, MEDICAL SERVICES, MENTAL HEALTH SERVICES, PSYCHOLOGICAL SUPPORT, EMERGENCY MEDICAL SERVICES, OR ANY FORM OF CLINICAL CARE BEFORE, DURING, OR AFTER THE EXPERIENCE. ANY HEALTHCARE BACKGROUND HELD BY HKP STAFF, FOUNDERS, OR REPRESENTATIVES DOES NOT CONSTITUTE THE PROVISION OF MEDICAL OR PSYCHOLOGICAL CARE TO PARTICIPANTS. HKP IS NOT RESPONSIBLE FOR ANY PHYSICAL, MENTAL, EMOTIONAL, OR PSYCHOLOGICAL OUTCOMES ARISING FROM PARTICIPATION IN THE EXPERIENCE.
YOU MUST DISCLOSE ANY PRE-EXISTING PHYSICAL OR MENTAL HEALTH CONDITIONS THAT MAY AFFECT YOUR PARTICIPATION OR THE EXPERIENCE OF OTHERS AT THE TIME OF BOOKING. HKP RESERVES THE RIGHT TO DECLINE OR REMOVE ANY PARTICIPANT BASED ON HEALTH CONCERNS, IN ITS SOLE DISCRETION AND WITHOUT LIABILITY, IF IN HKP'S REASONABLE JUDGMENT THEIR CONDITION POSES A RISK TO THEMSELVES, OTHER PARTICIPANTS, HKP STAFF, OR THE COMMUNITIES VISITED.
MEDICAL FACILITIES IN KOLKATA, WHILE AVAILABLE, MAY NOT MEET THE STANDARDS OF YOUR HOME COUNTRY. HKP MAKES NO REPRESENTATIONS REGARDING THE AVAILABILITY OR QUALITY OF MEDICAL CARE IN KOLKATA OR ANY SURROUNDING AREA. YOU TRAVEL AND PARTICIPATE ENTIRELY AT YOUR OWN RISK.
4. INFECTIOUS DISEASE & COMMUNICABLE ILLNESS
YOU ACKNOWLEDGE THAT THE EXPERIENCE INCLUDES VISITS TO FACILITIES WHERE INDIVIDUALS WITH SERIOUS, CHRONIC, AND COMMUNICABLE ILLNESSES RESIDE OR ARE SERVED. YOU ACKNOWLEDGE THAT SUCH VISITS CARRY AN INHERENT RISK OF EXPOSURE TO COMMUNICABLE DISEASES INCLUDING BUT NOT LIMITED TO:
- TUBERCULOSIS
- HEPATITIS A AND HEPATITIS B
- TYPHOID
- CHOLERA
- COVID-19 AND ITS VARIANTS
- ANY OTHER INFECTIOUS DISEASE ENDEMIC TO INDIA OR PRESENT IN INSTITUTIONAL CARE OR COMMUNITY ENVIRONMENTS
YOU VOLUNTARILY AND KNOWINGLY ASSUME ALL RISK OF EXPOSURE TO AND CONTRACTION OF ANY COMMUNICABLE DISEASE, PATHOGEN, VIRUS, BACTERIA, OR OTHER ILLNESS-CAUSING AGENT BEFORE, DURING, OR AFTER THE EXPERIENCE, WHETHER OR NOT SUCH EXPOSURE OCCURS AT A SCHEDULED ACTIVITY OR DURING UNSTRUCTURED TIME.
HKP MAKES NO REPRESENTATION REGARDING THE INFECTIOUS DISEASE RISK PRESENT AT ANY LOCATION VISITED DURING THE EXPERIENCE AND ASSUMES NO LIABILITY FOR ANY ILLNESS, INJURY, LONG-TERM HEALTH CONSEQUENCE, CHRONIC CONDITION, DISABILITY, OR DEATH ARISING FROM SUCH EXPOSURE — INCLUDING ANY ILLNESS THAT MANIFESTS AFTER YOUR RETURN HOME.
HKP DOES NOT PROVIDE VACCINATION ADVICE AND MAKES NO REPRESENTATION REGARDING THE ADEQUACY OF ANY VACCINATION PROTOCOL. YOU ARE STRONGLY ADVISED TO CONSULT A TRAVEL MEDICINE PHYSICIAN PRIOR TO DEPARTURE.
5. PARTICIPANT CONDUCT
PARTICIPANTS ARE EXPECTED TO CONDUCT THEMSELVES WITH DIGNITY, RESPECT, AND CULTURAL SENSITIVITY AT ALL TIMES, INCLUDING:
- ADHERENCE TO THE CUSTOMS, PROTOCOLS, AND GUIDELINES OF ALL COMMUNITY VOLUNTEER EXPERIENCES AND ANY OTHER VENUES VISITED.
- RESPECTFUL ENGAGEMENT WITH LOCAL COMMUNITIES, VENDORS, HOST ORGANIZATIONS, AND RESIDENTS OF KOLKATA.
- COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS OF INDIA AND THE STATE OF WEST BENGAL.
- MAINTAINING APPROPRIATE BOUNDARIES WITH ALL INDIVIDUALS ENCOUNTERED DURING COMMUNITY VOLUNTEER ACTIVITIES.
- RESPONSIBLE PERSONAL CONDUCT DURING ALL UNSTRUCTURED TIME INCLUDING AFTERNOONS, EVENINGS, AND ANY PERIOD NOT UNDER DIRECT HKP SUPERVISION.
HKP RESERVES THE RIGHT TO REMOVE ANY PARTICIPANT FROM THE EXPERIENCE IMMEDIATELY, AT THE PARTICIPANT'S OWN EXPENSE AND WITHOUT REFUND OF ANY KIND, IF THEIR BEHAVIOR IS DEEMED BY HKP — ACTING REASONABLY — TO BE DISRUPTIVE, DANGEROUS, CULTURALLY OFFENSIVE, LEGALLY PROBLEMATIC, OR OTHERWISE INCONSISTENT WITH THE VALUES AND INTEGRITY OF THE EXPERIENCE.
6. ALCOHOL, SUBSTANCES & PERSONAL RESPONSIBILITY
YOU ACKNOWLEDGE AND AGREE THAT:
- HKP IS NOT RESPONSIBLE FOR ANY INJURY, ILLNESS, LOSS, HARM, ACCIDENT, OR DEATH ARISING FROM YOUR VOLUNTARY CONSUMPTION OF ALCOHOL OR ANY OTHER SUBSTANCE AT ANY TIME DURING THE EXPERIENCE.
- ANY CONDUCT THAT IMPAIRS YOUR JUDGMENT, ENDANGERS YOURSELF OR OTHERS, OR BRINGS DISREPUTE TO HKP, SENIOR HCA, OR ANY ORGANIZATION VISITED IS GROUNDS FOR IMMEDIATE REMOVAL WITHOUT REFUND.
- YOU ARE ENTIRELY RESPONSIBLE FOR YOUR OWN SAFETY, DECISIONS, AND CONDUCT DURING ALL UNSTRUCTURED TIME INCLUDING EVENINGS, AFTERNOONS, FREE TIME, AND ANY PERIOD IN WHICH YOU ARE NOT IN THE DIRECT COMPANY OF HKP STAFF.
7. PERSONAL SAFETY & INDEPENDENT ACTIVITIES
HKP PROVIDES STRUCTURE, COORDINATION, AND ACCOMPANIMENT DURING SCHEDULED ACTIVITIES ONLY. DURING ALL UNSTRUCTURED TIME — INCLUDING AFTERNOONS, EVENINGS, FREE TIME, AND ANY UNSCHEDULED PERIOD — YOU ARE ENTIRELY AND SOLELY RESPONSIBLE FOR YOUR OWN SAFETY, DECISIONS, WELLBEING, AND CONDUCT.
HKP IS NOT RESPONSIBLE FOR ANY INCIDENT, INJURY, ILLNESS, INFECTION, ALLERGIC REACTION, ACCIDENT, ASSAULT, THEFT, LOSS, EMOTIONAL DISTRESS, OR HARM OF ANY KIND — HOWEVER CAUSED — THAT OCCURS AT ANY TIME DURING THE EXPERIENCE, INCLUDING DURING SCHEDULED ACTIVITIES, UNSTRUCTURED TIME, IN YOUR HOTEL ROOM, IN TRANSIT, OR AT ANY LOCATION VISITED.
THIS INCLUDES BUT IS NOT LIMITED TO: SLIPS, FALLS, AND PHYSICAL INJURIES; ILLNESS FROM ANY CAUSE INCLUDING FOOD, WATER, INSECTS, ANIMALS, OR ENVIRONMENTAL EXPOSURE; CRIME OR ASSAULT; TRANSPORTATION ACCIDENTS; AND ANY OTHER INCIDENT REGARDLESS OF WHETHER HKP STAFF WERE PRESENT.
YOU AGREE TO EXERCISE REASONABLE JUDGMENT, FOLLOW LOCAL LAWS AND CUSTOMS, AND TAKE ALL APPROPRIATE PRECAUTIONS FOR YOUR PERSONAL SAFETY AT ALL TIMES.
8. PHOTOGRAPHY, MEDIA & SOCIAL MEDIA
PHOTOGRAPHY & MARKETING: BY BOOKING AND PARTICIPATING IN THE EXPERIENCE, YOU GRANT HKP AND SENIOR HEALTHCARE ASSOCIATES LLC A PERPETUAL, ROYALTY-FREE, WORLDWIDE, IRREVOCABLE LICENSE TO USE PHOTOGRAPHS, VIDEO, AND OTHER MEDIA IN WHICH YOU APPEAR, CAPTURED DURING THE EXPERIENCE, FOR ANY MARKETING, PROMOTIONAL, EDUCATIONAL, OR OTHER PURPOSE IN ANY MEDIUM, WHETHER CURRENTLY KNOWN OR HEREAFTER DEVELOPED, WITHOUT FURTHER COMPENSATION TO YOU. IF YOU DO NOT CONSENT, YOU MUST NOTIFY HKP IN WRITING PRIOR TO DEPARTURE.
PHOTOGRAPHY AT COMMUNITY ORGANIZATIONS: PHOTOGRAPHS OR VIDEO OF INDIVIDUALS SERVED DURING COMMUNITY VOLUNTEER EXPERIENCES ARE SUBJECT TO THE POLICIES OF THE RELEVANT HOST ORGANIZATIONS. HKP WILL PROVIDE GUIDANCE ON PHOTOGRAPHY PROTOCOLS PRIOR TO AND DURING THE EXPERIENCE. PARTICIPANTS MUST FOLLOW ALL SUCH GUIDANCE WITHOUT EXCEPTION. YOU ARE SOLELY RESPONSIBLE FOR COMPLYING WITH THE PHOTOGRAPHY AND RECORDING POLICIES OF ALL ORGANIZATIONS VISITED. HKP IS NOT LIABLE FOR ANY CONSEQUENCES ARISING FROM YOUR VIOLATION OF SUCH POLICIES.
SOCIAL MEDIA: YOU AGREE NOT TO POST, PUBLISH, OR DISTRIBUTE ANY CONTENT — INCLUDING PHOTOGRAPHS, VIDEO, REVIEWS, OR COMMENTARY — THAT: VIOLATES THE PRIVACY OR DIGNITY OF ANY INDIVIDUAL ENCOUNTERED DURING THE EXPERIENCE; MISREPRESENTS HKP, THE EXPERIENCE, OR ANY ORGANIZATION VISITED; OR COULD DAMAGE THE REPUTATION OF HKP, SENIOR HCA, OR ANY THIRD-PARTY SUPPLIER OR COMMUNITY ORGANIZATION. HKP RESERVES THE RIGHT TO SEEK DAMAGES FOR ANY SUCH PUBLICATION.
9. PRIVACY
HKP COLLECTS PERSONAL INFORMATION — INCLUDING NAME, CONTACT INFORMATION, PROFESSIONAL BACKGROUND, HEALTH DISCLOSURES, AND PAYMENT DETAILS — SOLELY TO FACILITATE YOUR BOOKING, CONFIRM COHORT ELIGIBILITY, AND DELIVER THE EXPERIENCE. YOUR INFORMATION IS NOT SOLD TO THIRD PARTIES. IT IS SHARED ONLY WITH SERVICE PROVIDERS NECESSARY FOR THE OPERATION OF THE EXPERIENCE, INCLUDING ACCOMMODATION, TRANSPORTATION, AND IN-COUNTRY LOGISTICS PARTNERS.
BY SUBMITTING A BOOKING INQUIRY, APPLICATION, OR DEPOSIT, YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS DESCRIBED. A FULL PRIVACY POLICY IS AVAILABLE AT SENIORHCA.COM/POLICY.
10. INTELLECTUAL PROPERTY
ALL CONTENT ASSOCIATED WITH THE HUMAN KIND PROJECT — INCLUDING BUT NOT LIMITED TO WEBSITE CONTENT, MARKETING MATERIALS, SOCIAL MEDIA CONTENT, WRITTEN COPY, DESIGN, GRAPHICS, PHOTOGRAPHY, VIDEO, THE HKP NAME, AND THE HKP LOGO — IS THE INTELLECTUAL PROPERTY OF THE HUMAN KIND PROJECT. YOU MAY NOT REPRODUCE, DISTRIBUTE, PUBLISH, OR CREATE DERIVATIVE WORKS FROM ANY HKP CONTENT WITHOUT PRIOR WRITTEN CONSENT FROM HKP.
11. NO EMPLOYMENT OR AGENCY RELATIONSHIP
PARTICIPATION IN THE EXPERIENCE DOES NOT CREATE ANY EMPLOYMENT, AGENCY, PARTNERSHIP, JOINT VENTURE, OR FIDUCIARY RELATIONSHIP BETWEEN YOU AND HKP OR SENIOR HEALTHCARE ASSOCIATES LLC. YOU ARE AT ALL TIMES AN INDEPENDENT INDIVIDUAL TRAVELER.
YOU ARE NOT AUTHORIZED TO ACT AS A REPRESENTATIVE, AGENT, OR SPOKESPERSON OF HKP, SENIOR HCA, OR ANY THIRD-PARTY SUPPLIER OR COMMUNITY ORGANIZATION VISITED DURING THE EXPERIENCE. YOU MAY NOT MAKE ANY COMMITMENT, REPRESENTATION, OR STATEMENT ON BEHALF OF ANY OF THESE PARTIES.
HKP IS NOT RESPONSIBLE FOR ANY ACT, OMISSION, STATEMENT, CONDUCT, OR CONSEQUENCE ARISING FROM YOUR INDEPENDENT ACTIONS AT OR IN CONNECTION WITH ANY THIRD-PARTY CHARITABLE OR COMMUNITY ORGANIZATION VISITED DURING THE EXPERIENCE, INCLUDING MOTHER TERESA'S HOME FOR THE DESTITUTE AND DYING AND NEW LIGHT. ANY LEGAL, FINANCIAL, MEDICAL, OR OTHER CONSEQUENCES ARISING FROM YOUR CONDUCT AT THESE ORGANIZATIONS ARE ENTIRELY YOUR RESPONSIBILITY.
12. COMMUNICATIONS & REPRESENTATIONS
THESE TERMS, TOGETHER WITH THE SEPARATELY EXECUTED PARTICIPATION WAIVER AND YOUR WRITTEN BOOKING CONFIRMATION, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND HKP. NO VERBAL STATEMENT, WRITTEN COMMUNICATION, SOCIAL MEDIA POST, EMAIL, TEXT MESSAGE, OR REPRESENTATION MADE BY ANY HKP STAFF MEMBER, FOUNDER, REPRESENTATIVE, OR AGENT — INCLUDING DURING THE BOOKING CALL OR ANY PRE-BOOKING COMMUNICATION — MODIFIES, SUPPLEMENTS, OR SUPERSEDES THESE TERMS UNLESS SET OUT IN A WRITTEN AMENDMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF HKP.
YOU AGREE THAT YOU ARE NOT RELYING ON ANY STATEMENT, REPRESENTATION, PROMISE, OR INDUCEMENT NOT EXPRESSLY CONTAINED IN THESE TERMS IN DECIDING TO BOOK AND PARTICIPATE IN THE EXPERIENCE.
13. THIRD PARTY SUPPLIERS
HKP ARRANGES ACCOMMODATIONS, GROUND TRANSPORTATION, MEALS, AND OTHER SERVICES THROUGH INDEPENDENT THIRD-PARTY SUPPLIERS ("THIRD PARTY SUPPLIERS"), INCLUDING HOTELS, GROUND TRANSPORTATION PROVIDERS, RESTAURANTS, LOCAL LOGISTICS PROVIDERS, AND COMMUNITY VOLUNTEER HOST ORGANIZATIONS. HKP EXERCISES REASONABLE CARE IN SELECTING SUPPLIERS BUT DOES NOT CONTROL, SUPERVISE, EMPLOY, OR ASSUME RESPONSIBILITY FOR THEIR ACTS, OMISSIONS, NEGLIGENCE, ERRORS, OR DEFAULT.
HKP IS NOT LIABLE FOR ANY LOSS, INJURY, ILLNESS, INFECTION, DEATH, EMOTIONAL DISTRESS, PROPERTY DAMAGE, OR ANY OTHER HARM OF ANY KIND ARISING FROM THE ACTS OR OMISSIONS OF ANY THIRD PARTY SUPPLIER. THIS INCLUDES BUT IS NOT LIMITED TO HOTELS AND THEIR STAFF, VEHICLES AND DRIVERS, RESTAURANTS AND FOOD SERVICE PROVIDERS, LOCAL GUIDES, GROUND LOGISTICS PARTNERS, AND ANY OTHER INDEPENDENT SERVICE PROVIDER.
SERVICES PROVIDED BY THIRD PARTY SUPPLIERS ARE SUBJECT TO THEIR OWN TERMS AND CONDITIONS. HKP MAKES NO WARRANTIES REGARDING THE QUALITY, SAFETY, CLEANLINESS, SUITABILITY, OR FITNESS FOR PURPOSE OF ANY THIRD PARTY SUPPLIER SERVICE.
14. VOLUNTEER & COMMUNITY ORGANIZATIONS
VISITS TO CHARITABLE OR COMMUNITY ORGANIZATION ARE CONDUCTED ENTIRELY AT THOSE ORGANIZATIONS' DISCRETION AND SUBJECT TO THEIR OWN RULES, POLICIES, AND PROTOCOLS. ORGANIZATIONS ARE ENTIRELY INDEPENDENT OF THE HUMAN KIND PROJECT AND SENIOR HCA. HKP HAS NO AUTHORITY OVER, CONTROL OF, OR SUPERVISORY RESPONSIBILITY FOR THE OPERATIONS OF THESE ORGANIZATIONS.
HKP ASSUMES NO LIABILITY WHATSOEVER FOR ANY ACTIVITY, INTERACTION, INCIDENT, INJURY, ILLNESS, INFECTION, COMMUNICABLE DISEASE EXPOSURE, EMOTIONAL IMPACT, PSYCHOLOGICAL IMPACT, PROPERTY LOSS, OR HARM OF ANY KIND — DIRECT OR INDIRECT — THAT OCCURS AT OR IN CONNECTION WITH ANY THIRD-PARTY CHARITABLE OR COMMUNITY ORGANIZATION.
YOU AGREE TO COMPLY WITH ALL RULES, CUSTOMS, AND PROTOCOLS OF ALL ORGANIZATIONS VISITED. ANY VIOLATION OF ORGANIZATIONAL RULES, POLICIES, OR LOCAL LAW IS ENTIRELY YOUR RESPONSIBILITY AND ITS CONSEQUENCES ARE ENTIRELY YOURS TO BEAR.
15. NO GUARANTEE OF OUTCOME
HKP MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE — EXPRESS OR IMPLIED — REGARDING ANY OUTCOME OF PARTICIPATION IN THE EXPERIENCE, INCLUDING BUT NOT LIMITED TO: RECOVERY FROM BURNOUT, COMPASSION FATIGUE, OCCUPATIONAL STRESS, OR ANY OTHER PROFESSIONAL OR PERSONAL CONDITION; EMOTIONAL BENEFIT OF ANY KIND; IMPROVEMENT IN MENTAL HEALTH OR WELLBEING; PROFESSIONAL DEVELOPMENT; PERSONAL GROWTH; SPIRITUAL EXPERIENCE; OR ANY OTHER PHYSICAL, PSYCHOLOGICAL, EMOTIONAL, OR SPIRITUAL RESULT.
THE EXPERIENCE IS A TRAVEL PROGRAM. IT IS NOT A MEDICAL TREATMENT, THERAPEUTIC INTERVENTION, WELLNESS PROGRAM, BURNOUT RECOVERY PROGRAM, OR MENTAL HEALTH SERVICE OF ANY KIND. ANY OUTCOMES DESCRIBED IN HKP MARKETING MATERIALS, WEBSITE CONTENT, TESTIMONIALS, SOCIAL MEDIA, OR VERBAL COMMUNICATIONS REPRESENT INDIVIDUAL EXPERIENCES ONLY AND ARE EXPRESSLY NOT GUARANTEED, NOT TYPICAL, AND NOT WARRANTED.
PARTICIPATION DOES NOT CONSTITUTE MEDICAL OR PSYCHOLOGICAL TREATMENT OF ANY KIND, REGARDLESS OF THE PROFESSIONAL BACKGROUND OF HKP FOUNDERS, STAFF, OR REPRESENTATIVES.
16. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF HKP, SENIOR HEALTHCARE ASSOCIATES LLC, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, FOUNDERS, EMPLOYEES, AGENTS, CONTRACTORS, REPRESENTATIVES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY "RELEASED PARTIES") TO YOU FOR ANY CLAIM OF ANY KIND ARISING FROM OR RELATED TO THE EXPERIENCE SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO HKP FOR THE APPLICABLE EXPERIENCE.
THE RELEASED PARTIES SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO: LOSS OF ENJOYMENT; EMOTIONAL DISTRESS; PSYCHOLOGICAL HARM; MENTAL SUFFERING; LOSS OF INCOME OR EARNING CAPACITY; LOSS OF PROFESSIONAL OPPORTUNITY; LOSS OF CONSORTIUM; OR ANY OTHER TANGIBLE OR INTANGIBLE LOSS.
THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY — WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE — AND EVEN IF HKP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTHING IN THESE TERMS LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED SOLELY AND DIRECTLY BY HKP'S OWN GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, TO THE EXTENT SUCH LIMITATION IS PROHIBITED BY MANDATORY APPLICABLE LAW.
17. INDEMNIFICATION
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE RELEASED PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LOSSES, COSTS, AND EXPENSES — INCLUDING REASONABLE ATTORNEYS' FEES — ARISING FROM OR RELATED TO: YOUR BREACH OF THESE TERMS; YOUR NEGLIGENCE OR WILLFUL MISCONDUCT; YOUR VIOLATION OF ANY APPLICABLE LAW OR REGULATION; YOUR VIOLATION OF THE RULES OF ANY THIRD PARTY SUPPLIER OR COMMUNITY ORGANIZATION; YOUR CONDUCT TOWARD ANY OTHER PARTICIPANT, HKP STAFF MEMBER, OR THIRD PARTY; OR ANY CLAIM BROUGHT BY ANY THIRD PARTY ARISING FROM YOUR ACTIONS OR OMISSIONS DURING OR IN CONNECTION WITH THE EXPERIENCE.
18. FORCE MAJEURE
HKP SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMING ITS OBLIGATIONS UNDER THESE TERMS RESULTING FROM CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO: ACTS OF GOD; WAR OR ARMED CONFLICT; TERRORISM OR THREAT OF TERRORISM; CIVIL UNREST OR RIOT; GOVERNMENT ACTION, RESTRICTION, OR MANDATE; PANDEMIC, EPIDEMIC, OR PUBLIC HEALTH EMERGENCY; NATURAL DISASTER; EXTREME WEATHER; MECHANICAL FAILURE; STRIKES OR LABOR DISPUTES; FLIGHT CANCELLATIONS OR AIR TRAVEL DISRUPTION; INFRASTRUCTURE FAILURE; BORDER CLOSURE; OR ANY OTHER EVENT THAT MAKES OPERATION OF THE EXPERIENCE IMPOSSIBLE, ILLEGAL, DANGEROUS, OR IMPRACTICABLE ("FORCE MAJEURE").
IN A FORCE MAJEURE EVENT, HKP MAY CANCEL, POSTPONE, OR MODIFY THE EXPERIENCE WITHOUT LIABILITY. HKP WILL MAKE REASONABLE EFFORTS TO RESCHEDULE THE EXPERIENCE. WHERE RESCHEDULING IS NOT POSSIBLE, HKP'S OBLIGATION SHALL BE LIMITED TO OFFERING A CREDIT TOWARD A FUTURE COHORT MINUS UNRECOVERABLE COSTS ALREADY INCURRED, AT HKP'S SOLE DISCRETION.
19. GOVERNING LAW
THESE TERMS ARE GOVERNED EXCLUSIVELY BY THE LAWS OF THE STATE OF WASHINGTON, UNITED STATES OF AMERICA, WITHOUT REGARD TO ITS CONFLICT OF LAW PROVISIONS. SUBJECT TO THE ARBITRATION REQUIREMENT IN SECTION 30, ANY DISPUTE NOT SUBJECT TO ARBITRATION SHALL BE RESOLVED EXCLUSIVELY IN THE COURTS OF KING COUNTY, WASHINGTON. YOU CONSENT TO PERSONAL JURISDICTION IN SUCH COURTS.
20. AMENDMENTS
HKP RESERVES THE RIGHT TO UPDATE OR AMEND THESE TERMS AT ANY TIME. UPDATED TERMS WILL BE POSTED ON THE HKP WEBSITE AND COMMUNICATED TO PARTICIPANTS WITH ACTIVE BOOKINGS. CONTINUED PARTICIPATION FOLLOWING NOTICE OF AN AMENDMENT CONSTITUTES ACCEPTANCE OF THE AMENDED TERMS. YOU ARE RESPONSIBLE FOR REVIEWING THE CURRENT VERSION OF THESE TERMS PRIOR TO TRAVEL.
PART TWO: BOOKING TERMS & CONDITIONS
21. HOW TO BOOK
ALL BOOKINGS BEGIN WITH A DISCOVERY CALL WITH HKP. ACCEPTANCE INTO A COHORT IS AT HKP'S SOLE DISCRETION. A BOOKING IS CONFIRMED AND A BINDING CONTRACT EXISTS ONLY WHEN HKP ISSUES WRITTEN CONFIRMATION FOLLOWING RECEIPT OF THE REQUIRED DEPOSIT. BY SUBMITTING A DEPOSIT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY.
COHORT SIZES ARE LIMITED TO FIVE (5) PARTICIPANTS PER EXPERIENCE. HKP RESERVES THE RIGHT TO ACCEPT OR DECLINE ANY APPLICATION WITHOUT OBLIGATION TO PROVIDE A REASON.
22. DEPOSIT & PAYMENT POLICY
DEPOSIT: A NON-REFUNDABLE DEPOSIT OF $350 PER PERSON IS REQUIRED TO SECURE YOUR PLACE IN A COHORT. SUBMISSION OF YOUR DEPOSIT CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS IN THEIR ENTIRETY. YOUR DEPOSIT IS NON-REFUNDABLE UNDER ALL CIRCUMSTANCES. IN THE EVENT OF CANCELLATION FOR ANY REASON, YOUR $350 DEPOSIT WILL NOT BE RETURNED AS CASH. HOWEVER, YOUR DEPOSIT MAY BE TRANSFERRED AND APPLIED IN FULL TOWARD A FUTURE COHORT OF YOUR CHOOSING, WITH NO EXPIRY DATE.
FINAL PAYMENT: THE REMAINING BALANCE IS DUE NO LATER THAN 60 DAYS PRIOR TO DEPARTURE. IF FULL PAYMENT IS NOT RECEIVED BY THIS DATE, HKP RESERVES THE RIGHT TO CANCEL YOUR BOOKING AND RETAIN YOUR DEPOSIT. IF CANCELLED FEWER THAN 60 DAYS BEFORE DEPARTURE, SEE CANCELLATION POLICY BELOW FOR FULL DETAILS.
BOOKINGS MADE LESS THAN 60 DAYS PRIOR TO DEPARTURE: BOOKINGS MADE WITHIN LESS THAN 60 DAYS OF THE PROGRAM DEPARTURE DATE REQUIRE PAYMENT IN FULL AT THE TIME OF BOOKING. IF CANCELLATION IS MADE WITHIN 30–59 DAYS BEFORE COHORT START DATE, SEE SECTION 24 CANCELLATION POLICY FOR FULL DETAILS.
PAYMENT FEES: HKP IS NOT RESPONSIBLE FOR ANY BANK FEES, FOREIGN TRANSACTION FEES, CURRENCY CONVERSION COSTS, OR PAYMENT PROCESSOR FEES INCURRED BY YOU.
PRICING: ALL PRICES ARE QUOTED IN USD. HKP RESERVES THE RIGHT TO ADJUST PRICING FOR FUTURE COHORTS AT ANY TIME. CONFIRMED BOOKINGS WITH DEPOSIT RECEIVED ARE NOT SUBJECT TO PRICE INCREASES.
23. WHAT IS INCLUDED
THE FOLLOWING ARE INCLUDED IN YOUR EXPERIENCE FEE:
- HOTEL ACCOMMODATION FOR THE DURATION OF THE EXPERIENCE.
- DAILY BREAKFAST AND DINNER THROUGHOUT THE EXPERIENCE.
- ALL GROUND TRANSPORTATION WITHIN KOLKATA RELATED TO THE EXPERIENCE ITINERARY.
- ALL CURATED EVENING PROGRAMMING AS DESCRIBED IN THE COHORT ITINERARY.
- COMMUNITY VOLUNTEER EXPERIENCES AT SCHEDULED COMMUNITY ORGANIZATIONS.
- HKP COORDINATION, LOGISTICS, AND ON-THE-GROUND SUPPORT.
THE FOLLOWING ARE NOT INCLUDED UNLESS EXPRESSLY CONFIRMED IN WRITING BY HKP:
- INTERNATIONAL AIRFARE TO AND FROM KOLKATA (CCU — NETAJI SUBHAS CHANDRA BOSE INTERNATIONAL AIRPORT).
- TRAVEL INSURANCE (MANDATORY — SEE SECTION 25).
- VISAS, PASSPORT FEES, OR OTHER TRAVEL DOCUMENTATION COSTS.
- VACCINATIONS OR PRE-TRAVEL MEDICAL EXPENSES.
- LUNCHES.
- PERSONAL EXPENSES, SHOPPING, OR ACTIVITIES OUTSIDE THE ORGANIZED ITINERARY.
- GRATUITIES.
- ANY COSTS ARISING FROM ITINERARY CHANGES DUE TO FORCE MAJEURE OR PERSONAL DECISION.
- ANY MEDICAL, EVACUATION, OR REPATRIATION COSTS OF ANY KIND.
24. CANCELLATION BY PARTICIPANT
ALL CANCELLATION NOTICES MUST BE SUBMITTED IN WRITING TO HKP AT SUPPORT@THEHUMANKINDPROJECT.IN. THE DATE OF CANCELLATION IS THE DATE WRITTEN NOTICE IS RECEIVED BY HKP. CANCELLATION FEES ARE AS FOLLOWS:
- MORE THAN 60 DAYS BEFORE COHORT START DATE: FULL REFUND OF ALL PAYMENTS EXCLUDING DEPOSIT AMOUNT. DEPOSIT AMOUNT MAY BE APPLIED TO A FUTURE COHORT WITH NO EXPIRY DATE.
- 30-59 DAYS BEFORE COHORT START DATE: $350 DEPOSIT IS NON-REFUNDABLE. DEPOSIT MAY BE APPLIED TO A FUTURE COHORT WITH NO EXPIRY DATE. 50% OF ALL PAYMENTS MADE ABOVE THE DEPOSIT AMOUNT WILL BE REFUNDED. THE REMAINING 50% MAY BE APPLIED TOWARD A FUTURE COHORT.
- LESS THAN 30 DAYS BEFORE BEFORE COHORT START DATE: ALL PAYMENTS ARE NON-REFUNDABLE. THE $350 DEPOSIT MAY BE APPLIED TO A FUTURE COHORT WITH NO EXPIRY DATE.
NO EXCEPTIONS TO THIS CANCELLATION POLICY WILL BE MADE FOR ANY REASON WHATSOEVER, INCLUDING BUT NOT LIMITED TO: ILLNESS, INJURY, MENTAL HEALTH CRISIS, FAMILY EMERGENCY, BEREAVEMENT, WORK OBLIGATION, FLIGHT CANCELLATION, VISA DENIAL, GOVERNMENT TRAVEL ADVISORY, NATURAL DISASTER, OR ANY OTHER PERSONAL, PROFESSIONAL, OR EXTERNAL CIRCUMSTANCE. THIS IS WHY COMPREHENSIVE TRAVEL INSURANCE WITH TRIP CANCELLATION COVERAGE IS MANDATORY.
25. MANDATORY TRAVEL INSURANCE
TRAVEL INSURANCE IS NOT OPTIONAL. IT IS A NON-NEGOTIABLE CONDITION OF PARTICIPATION.
YOU MUST OBTAIN, AT YOUR OWN EXPENSE, A COMPREHENSIVE TRAVEL INSURANCE POLICY THAT PROVIDES AT MINIMUM:
- EMERGENCY MEDICAL TREATMENT AND HOSPITALIZATION: USD $100,000
- EMERGENCY MEDICAL EVACUATION AND REPATRIATION: USD $200,000
- TRIP CANCELLATION AND INTERRUPTION COVERAGE
- LOSS OR THEFT OF BAGGAGE AND PERSONAL EFFECTS
- COVERAGE FOR ALL ACTIVITIES IN INDIA FOR THE FULL DURATION OF YOUR TRAVEL DATES
PROOF OF INSURANCE MUST BE PROVIDED TO HKP NO LATER THAN 30 DAYS PRIOR TO DEPARTURE. HKP RESERVES THE RIGHT TO DENY PARTICIPATION TO ANY PARTICIPANT WHO FAILS TO PROVIDE ADEQUATE PROOF OF COVERAGE. NO REFUND WILL BE ISSUED UNDER ANY CIRCUMSTANCES IN THIS SITUATION.
HKP ASSUMES ZERO FINANCIAL RESPONSIBILITY FOR ANY MEDICAL TREATMENT, HOSPITALIZATION, EMERGENCY EVACUATION, REPATRIATION, OR ANY OTHER COST ARISING FROM ANY HEALTH INCIDENT, INJURY, ILLNESS, OR EMERGENCY BEFORE, DURING, OR AFTER THE EXPERIENCE. ALL SUCH COSTS ARE ENTIRELY AND SOLELY YOUR RESPONSIBILITY. THIS IS WHY TRAVEL INSURANCE IS MANDATORY.
HKP DOES NOT PROVIDE, ARRANGE, OR SELL TRAVEL INSURANCE. YOU ARE RESPONSIBLE FOR OBTAINING ADEQUATE COVERAGE INDEPENDENTLY. HKP ACCEPTS NO LIABILITY FOR ANY LOSSES THAT WOULD HAVE BEEN COVERED BY ADEQUATE TRAVEL INSURANCE.
26. CANCELLATION OR CHANGES BY HKP
HKP RESERVES THE RIGHT TO CANCEL, RESCHEDULE, OR MODIFY ANY EXPERIENCE AT ANY TIME. IF HKP CANCELS AN EXPERIENCE BEFORE DEPARTURE FOR REASONS OTHER THAN FORCE MAJEURE AND NOT DUE TO YOUR BREACH OF THESE TERMS, YOU WILL RECEIVE ONE OF THE FOLLOWING AT YOUR OPTION:
- A PLACE IN AN EQUIVALENT FUTURE COHORT AT NO ADDITIONAL COST; OR
- A FULL REFUND OF ALL PAYMENTS MADE TO HKP FOR THE CANCELLED EXPERIENCE.
IF HKP CANCELS DUE TO FORCE MAJEURE, HKP'S LIABILITY IS LIMITED TO A CREDIT TOWARD A FUTURE COHORT MINUS UNRECOVERABLE COSTS ALREADY INCURRED, AT HKP'S SOLE DISCRETION.
HKP IS NOT RESPONSIBLE FOR ANY COSTS YOU INCUR IN CONNECTION WITH A CANCELLED OR MODIFIED EXPERIENCE, INCLUDING BUT NOT LIMITED TO: AIRFARE, VISA FEES, VACCINATION COSTS, TRAVEL INSURANCE PREMIUMS, NON-REFUNDABLE ACCOMMODATION BOOKED INDEPENDENTLY, LOST WAGES, LOSS OF INCOME, OR ANY OTHER DIRECT, INDIRECT, OR CONSEQUENTIAL LOSS OF ANY KIND.
HKP MAY MODIFY THE ITINERARY, ACCOMMODATIONS, SCHEDULE, ACTIVITIES, GROUP COMPOSITION, OR ANY OTHER COMPONENT OF THE EXPERIENCE AT ANY TIME WITHOUT PRIOR NOTICE. NO REFUND OR COMPENSATION IS PAYABLE FOR MODIFICATIONS THAT DO NOT RESULT IN COMPLETE CANCELLATION OF THE EXPERIENCE.
27. DIETARY RESTRICTIONS, ALLERGIES & MEALS
YOU MUST DISCLOSE ALL FOOD ALLERGIES, DIETARY RESTRICTIONS, AND MEDICAL DIETARY REQUIREMENTS TO HKP IN WRITING AT THE TIME OF BOOKING.
HKP CANNOT AND DOES NOT GUARANTEE THAT ANY DIETARY RESTRICTION, ALLERGY, OR MEDICAL DIETARY REQUIREMENT CAN OR WILL BE ACCOMMODATED BY ANY THIRD PARTY FOOD SERVICE PROVIDER. HKP ASSUMES NO LIABILITY WHATSOEVER FOR ANY ALLERGIC REACTION, FOOD INTOLERANCE RESPONSE, GASTROINTESTINAL ILLNESS, INJURY, OR HARM OF ANY KIND ARISING FROM FOOD OR BEVERAGE CONSUMED DURING THE EXPERIENCE, WHETHER OR NOT A DIETARY RESTRICTION OR ALLERGY WAS DISCLOSED PRIOR TO TRAVEL.
YOU ARE SOLELY RESPONSIBLE FOR MANAGING YOUR OWN DIETARY NEEDS AND MAKING INDEPENDENT JUDGMENTS ABOUT THE SAFETY OF ANY FOOD OR BEVERAGE OFFERED TO YOU AT ANY TIME.
28. ACCOMMODATIONS & ROOMING
HKP ARRANGES HOTEL ACCOMMODATIONS THROUGH INDEPENDENT THIRD PARTY SUPPLIERS. ROOM ASSIGNMENTS AND ACCOMMODATION STANDARDS ARE DETERMINED BY HKP IN ITS SOLE DISCRETION. HKP MAKES NO GUARANTEE REGARDING ROOM TYPE, SIZE, VIEW, FLOOR, OR ANY SPECIFIC ACCOMMODATION FEATURE.
HKP IS NOT RESPONSIBLE FOR ANY INCIDENT, INJURY, ILLNESS, INFECTION, INSECT OR ANIMAL CONTACT, THEFT, LOSS, OR HARM OF ANY KIND THAT OCCURS IN OR IN CONNECTION WITH YOUR HOTEL ACCOMMODATION. YOUR HOTEL ROOM AND ALL PRIVATE SPACES ARE ENTIRELY YOUR OWN RESPONSIBILITY AT ALL TIMES.
ANY COMPLAINT REGARDING ACCOMMODATION MUST BE RAISED WITH THE HOTEL DIRECTLY AND REPORTED TO HKP IN WRITING WITHIN 24 HOURS OF THE ISSUE ARISING. FAILURE TO REPORT DURING THE EXPERIENCE WAIVES ANY CLAIM ARISING FROM IT.
29. UNUSED SERVICES & EARLY DEPARTURE
NO REFUND, CREDIT, DISCOUNT, OR COMPENSATION OF ANY KIND WILL BE ISSUED FOR ANY COMPONENT OF THE EXPERIENCE THAT IS UNUSED, MISSED, SKIPPED, OR FORFEITED BY YOU FOR ANY REASON AFTER YOUR COHORT DEPARTURE DATE — INCLUDING ILLNESS, INJURY, EMOTIONAL DISTRESS, PERSONAL PREFERENCE, OR ANY OTHER CAUSE.
IF YOU CHOOSE TO DEPART THE EXPERIENCE BEFORE ITS SCHEDULED CONCLUSION FOR ANY REASON, NO REFUND, CREDIT, OR COMPENSATION OF ANY KIND WILL BE ISSUED FOR ANY UNUSED DAYS, MEALS, ACCOMMODATIONS, OR ACTIVITIES FROM THE DATE OF YOUR EARLY DEPARTURE FORWARD. ALL COSTS INCURRED IN CONNECTION WITH EARLY DEPARTURE — INCLUDING FLIGHT CHANGES, ADDITIONAL ACCOMMODATION, AND TRANSPORTATION — ARE ENTIRELY YOUR RESPONSIBILITY. HKP WILL PROVIDE REASONABLE LOGISTICAL ASSISTANCE BUT ASSUMES NO FINANCIAL RESPONSIBILITY WHATSOEVER.
30. PASSPORT, VISA, ENTRY DENIAL & AIRFARE
YOU ARE SOLELY RESPONSIBLE FOR OBTAINING A VALID PASSPORT WITH AT LEAST SIX MONTHS VALIDITY BEYOND YOUR RETURN DATE, ALL REQUIRED INDIAN VISAS, AND ANY OTHER DOCUMENTATION REQUIRED FOR ENTRY INTO INDIA OR ANY TRANSIT COUNTRY. HKP DOES NOT PROVIDE VISA ADVICE AND ASSUMES NO RESPONSIBILITY FOR YOUR FAILURE TO OBTAIN PROPER DOCUMENTATION.
IN THE EVENT THAT YOU ARE DENIED A VISA, REFUSED ENTRY INTO INDIA, DETAINED, OR OTHERWISE PREVENTED FROM TRAVELING FOR ANY DOCUMENTATION-RELATED REASON, NO REFUND OF ANY KIND WILL BE ISSUED.
INTERNATIONAL AIRFARE TO AND FROM KOLKATA (CCU) IS NOT INCLUDED IN THE EXPERIENCE FEE. YOU ARE RESPONSIBLE FOR ALL FLIGHT ARRANGEMENTS. HKP RECOMMENDS BOOKING FLEXIBLE OR REFUNDABLE FARES WHERE POSSIBLE. HKP IS NOT RESPONSIBLE FOR ANY LOSSES ARISING FROM FLIGHT CANCELLATIONS, DELAYS, MISSED CONNECTIONS, OR SCHEDULE CHANGES.
31. CHANGES REQUESTED BY PARTICIPANT
REQUESTS TO CHANGE BOOKING DATES, COHORT ASSIGNMENT, OR OTHER BOOKING DETAILS ARE SUBJECT TO HKP'S APPROVAL AND AVAILABILITY. HKP WILL USE REASONABLE EFFORTS TO ACCOMMODATE SUCH REQUESTS BUT CANNOT GUARANTEE AVAILABILITY. AN ADMINISTRATIVE FEE MAY APPLY. NO CHANGES ARE PERMITTED WITHIN 30 DAYS OF DEPARTURE.
32. COMPLAINTS
IF YOU EXPERIENCE A PROBLEM DURING THE EXPERIENCE, RAISE IT WITH YOUR HKP REPRESENTATIVE AS SOON AS POSSIBLE TO ALLOW HKP THE OPPORTUNITY TO ADDRESS IT. HKP CANNOT CONSIDER COMPLAINTS THAT WERE NOT RAISED DURING THE EXPERIENCE.
ANY COMPLAINT NOT RESOLVED DURING THE EXPERIENCE MUST BE SUBMITTED IN WRITING TO HKP AT SUPPORT@THEHUMANKINDPROJECT.IN WITHIN 30 DAYS OF THE LAST DAY OF YOUR EXPERIENCE. COMPLAINTS SUBMITTED AFTER THIS DEADLINE WILL NOT BE CONSIDERED AND CONSTITUTE A WAIVER OF ANY CLAIM ARISING FROM THE RELEVANT ISSUE.
33. COMPREHENSIVE ASSUMPTION OF RISK & RELEASE OF LIABILITY
THIS IS THE MOST IMPORTANT SECTION OF THIS AGREEMENT.
YOU ACKNOWLEDGE AND VOLUNTARILY, KNOWINGLY, AND IRREVOCABLY ASSUME ALL RISKS ASSOCIATED WITH THE EXPERIENCE, INCLUDING BUT NOT LIMITED TO:
- INTERNATIONAL TRAVEL AND ALL ASSOCIATED RISKS OF ANY NATURE
- TRAVEL TO INDIA, A DEVELOPING NATION WHERE INFRASTRUCTURE, HYGIENE, TRANSPORTATION SAFETY, AND MEDICAL CARE MAY BE SIGNIFICANTLY BELOW THE STANDARDS OF YOUR HOME COUNTRY
- EXPOSURE TO SERIOUS ILLNESS, INFECTIOUS AND COMMUNICABLE DISEASE, PARASITES, INSECTS, ANIMALS, CONTAMINATED FOOD OR WATER, EXTREME HEAT AND HUMIDITY, AIR POLLUTION, AND ENVIRONMENTAL HAZARDS OF ALL KINDS
- PHYSICAL INJURY OF ANY KIND ARISING FROM TRANSPORTATION, WALKING, CROWDS, TRAFFIC, UNEVEN SURFACES, OR ANY ACTIVITY WHETHER SCHEDULED OR INDEPENDENT
- EMOTIONAL, PSYCHOLOGICAL, AND MENTAL HEALTH IMPACTS OF ANY KIND ARISING FROM EXPOSURE TO POVERTY, DEATH, DYING INDIVIDUALS, SERIOUSLY ILL INDIVIDUALS, AT-RISK YOUTH, OR ANY OTHER EMOTIONALLY INTENSE EXPERIENCE
- THEFT, LOSS, OR DAMAGE TO PERSONAL PROPERTY
- CIVIL UNREST, POLITICAL INSTABILITY, STRIKES, OR GOVERNMENT ACTION
- ACTS OF TERRORISM OR CRIME OF ANY KIND
- NATURAL DISASTERS OR EXTREME WEATHER
- MEDICAL EMERGENCIES IN LOCATIONS WITH LIMITED, UNAVAILABLE, OR SUBSTANDARD MEDICAL FACILITIES
- ANY CONDITION, EVENT, OR CIRCUMSTANCE NOT SPECIFICALLY ENUMERATED ABOVE
- DEATH
BY BOOKING AND PARTICIPATING IN THE EXPERIENCE, YOU VOLUNTARILY, KNOWINGLY, AND IRREVOCABLY RELEASE, WAIVE, DISCHARGE, AND HOLD HARMLESS THE RELEASED PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, DAMAGES, LOSSES, COSTS, AND EXPENSES OF ANY KIND AND ANY NATURE — INCLUDING CLAIMS FOR PERSONAL INJURY, ILLNESS OF ANY KIND INCLUDING A SKIN RASH, ITCH, IRRITATION, OR ANY MINOR OR MAJOR PHYSICAL COMPLAINT, COMMUNICABLE DISEASE, EMOTIONAL DISTRESS, PSYCHOLOGICAL HARM, MENTAL SUFFERING, PROPERTY DAMAGE, OR DEATH — WHETHER CAUSED BY THE ACTIVE OR PASSIVE NEGLIGENCE OF THE RELEASED PARTIES OR OTHERWISE, ARISING FROM OR IN ANY WAY CONNECTED TO YOUR PARTICIPATION IN THE EXPERIENCE.
THIS RELEASE APPLIES WITHOUT LIMITATION TO ALL ACTIVITIES INCLUDING SCHEDULED ACTIVITIES, OPTIONAL ACTIVITIES, ACTIVITIES UNDERTAKEN DURING FREE TIME, AND ANY ACTIVITY ARRANGED INDEPENDENTLY BY YOU DURING THE PERIOD OF THE EXPERIENCE.
34. MANDATORY PARTICIPATION WAIVER
IN ADDITION TO AGREEING TO THESE TERMS, YOU WILL BE REQUIRED TO EXECUTE A SEPARATE PARTICIPATION WAIVER AND RELEASE OF LIABILITY PRIOR TO DEPARTURE. THIS DOCUMENT WILL BE PROVIDED TO YOU FOLLOWING BOOKING CONFIRMATION. FAILURE TO EXECUTE THE PARTICIPATION WAIVER WILL RESULT IN FORFEITURE OF YOUR COHORT PLACEMENT WITHOUT REFUND OF ANY KIND. THE PARTICIPATION WAIVER IS A CONDITION OF PARTICIPATION, NOT A FORMALITY.
35. DISPUTE RESOLUTION & ARBITRATION
ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS, THE BOOKING PROCESS, OR THE EXPERIENCE SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION ADMINISTERED BY JAMS UNDER ITS STREAMLINED ARBITRATION RULES AND PROCEDURES, BEFORE A SINGLE NEUTRAL ARBITRATOR, CONDUCTED IN KING COUNTY, WASHINGTON. THE ARBITRATOR'S DECISION SHALL BE FINAL, BINDING, AND NON-APPEALABLE EXCEPT AS PERMITTED BY APPLICABLE LAW. JUDGMENT ON THE ARBITRATION AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION.
CLASS ACTION WAIVER: YOU EXPRESSLY WAIVE ANY RIGHT TO BRING, JOIN, OR PARTICIPATE IN ANY CLASS ACTION LAWSUIT, COLLECTIVE ACTION, CONSOLIDATED ACTION, MASS ACTION, OR REPRESENTATIVE PROCEEDING OF ANY KIND AGAINST THE RELEASED PARTIES. ALL DISPUTES MUST BE BROUGHT AND RESOLVED SOLELY ON AN INDIVIDUAL BASIS.
YOU AGREE TO BRING ANY COMPLAINT OR CONCERN TO HKP IN WRITING WITHIN 30 DAYS OF THE CONCLUSION OF YOUR EXPERIENCE. FAILURE TO PROVIDE WRITTEN NOTICE OF A CLAIM WITHIN 30 DAYS CONSTITUTES A PERMANENT AND IRREVOCABLE WAIVER OF ANY SUCH CLAIM.
36. SEVERABILITY
IF ANY PROVISION OF THESE TERMS IS FOUND TO BE UNENFORCEABLE, THAT PROVISION SHALL BE MODIFIED TO THE MINIMUM EXTENT NECESSARY TO MAKE IT ENFORCEABLE. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION, ALL OF WHICH SHALL REMAIN IN FULL FORCE AND EFFECT.
37. ENTIRE AGREEMENT
THESE TERMS, TOGETHER WITH THE SEPARATELY EXECUTED PARTICIPATION WAIVER AND YOUR WRITTEN BOOKING CONFIRMATION, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND HKP WITH RESPECT TO THE EXPERIENCE AND SUPERSEDE ALL PRIOR REPRESENTATIONS, COMMUNICATIONS, NEGOTIATIONS, AND AGREEMENTS OF ANY KIND, WHETHER WRITTEN OR VERBAL.
ACKNOWLEDGMENTS
BY SUBMITTING A DEPOSIT VIA CREDIT CARD OR OTHERWISE CONFIRMING A BOOKING WITH THE HUMAN KIND PROJECT, YOU CONFIRM THAT:
- YOU HAVE READ THESE TERMS IN THEIR ENTIRETY AND UNDERSTAND THEIR CONTENTS.
- YOU UNDERSTAND THAT YOU ARE WAIVING SIGNIFICANT LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE IN COURT.
- YOU ARE VOLUNTARILY AND KNOWINGLY ASSUMING ALL RISKS ASSOCIATED WITH PARTICIPATION.
- YOU ARE RELEASING THE RELEASED PARTIES FROM LIABILITY TO THE FULLEST EXTENT PERMITTED BY LAW.
- YOU AGREE TO RESOLVE ANY DISPUTE THROUGH BINDING INDIVIDUAL ARBITRATION ONLY.
- YOU ARE AT LEAST 18 YEARS OF AGE AND LEGALLY CAPABLE OF ENTERING INTO THIS BINDING AGREEMENT.
- YOU ARE NOT RELYING ON ANY STATEMENT, PROMISE, OR REPRESENTATION NOT EXPRESSLY CONTAINED IN THESE TERMS.
THE HUMAN KIND PROJECT INDEPENDENTLY OPERATED ADMINISTRATIVE SUPPORT: SENIOR HEALTHCARE ASSOCIATES, LLC 1400 112TH AVE SE, SUITE 100, BELLEVUE, WA 98004 SUPPORT@THEHUMANKINDPROJECT.IN HUMANKINDPROJECT.COM
© 2026 THE HUMAN KIND PROJECT. ALL RIGHTS RESERVED.